General Statement of Duties
Performs case management functions, and performs other tasks associated with the recruitment, assessment, training, and placement of unemployed or underemployed adults and youth in a multi-county area.
Distinguishing Features of the Class
Employees in this class are responsible for a variety of workforce development programs and activities including recruitment, intake, assessment, eligibility determination, case management, enrollment, counseling, employment placement, and follow-up of program participants that are associated with the workforce development program,  assisting participant in the use of Workforce Investment Act funds for college programs, explaining the scope of program delivery, and possibly making referrals to other county service agencies. Employees are involved in intensive case management, Welfare to Work programs, dislocated worker programs, youth employment, and other programs under the Workforce Investment Act. Employees ensure continuity and complete services are provided to the clients by being aware of the needs of the program participants. Work requires the employee to utilize tact and firmness in dealing with difficulties generated by the participant or employer. Work is performed in an administrative environment. Work is performed under the general supervision of the Workforce Development Director and the position is supervised by the Program Coordinator.
Duties and Responsibilities
Essential Duties and Tasks:
Meets one on one with job seekers at a JobLink Center to assist with locating potential employment and related information; assists with completing job orders, reviews profile sheets, refers to other agencies as appropriate, assists with resume and cover letter preparation and faxing resumes to potential employers.
Performs assessments of clients including administering and interpreting various career and aptitude inventories, interviews, and other research to identify appropriate strategies.
Identifies potential employers and develops work site agreements, contracts or related documents; conducts follow-up and evaluation of participant placements to provide counseling and problem-solving for clients and employers; assists clients with transportation and other basic needs.
Assists clients with development of training needs and career plans; assists with identification of courses, class scheduling, job placement, etc.
Works with out of school youth on work experiences, GED completion, counseling and other agency referrals.
Coordinates various agencies in insuring coverage, operating facilities, scheduling, procurement of supplies, information technology, and work group agreements in JobLink Centers; develops and monitors systems of information and data collection related to outcome measures; analyzes data and prepares reports as needed; coordinates program goals with Workforce Development Board.
Participates in marketing and public education of programs for clients and employers; works with Business Services Rep to assess employment needs and opportunities.
Additional Job Duties:
Performs related duties as required and assigned by Program Supervisor
Recruitment and Selection Guidelines
Knowledge, Skills, and Abilities:
Considerable knowledge of the Workforce Investment Act including all applicable policies and procedures.
Knowledge of case management, career counseling, and employment training and placement practices and procedures.
Knowledge of the physical, economic, and social characteristics of the service delivery area.
Knowledge of available services within the service delivery area.
Knowledge of the application of information technology and ability to use it in daily programming.
Working knowledge of the application of psychometrics and inventories to career development planning.
Ability to establish and maintain effective communications with participants, program staff, employers, training professionals, businesses, contractors, and the general public.
Ability to work with clients collaboratively and to apply creativity and effective problem-solving, facilitation and mediation skills to address barriers to program success.
Ability to proactively market programs to the public and recruit individuals to participate in the programs.
Ability to prepare and maintain a variety of records and reports.
Must be computer literate-Microsoft Office and Web based programs
Physical Requirements:
Must be able to physically perform the basic life operational functions of fingering, talking, hearing.
Must be able to perform sedentary work and exert up to 10 pounds of force occasionally.
Must possess the visual acuity to perform extensive reading, administrative, and computer work.
Desirable Education and Experience:
Graduation from an accredited college or university with a degree in human services, human resource management, psychology, business, or social work and some related experience; or an equivalent combination of education and experience.
Special Requirement:
Possession of a valid North Carolina driver's license.

To apply:
Fill out application from Website
Resume
Cover letter-no templates please
Name and telephone # for 3 professional references
Mail to P. Bo
             Albemarle Commission
             PO Box 646
             Hertford, NC 27944                     

General Statement of Duties
Performs case management functions, and performs other tasks associated with the recruitment, assessment, training, and placement of unemployed or underemployed adults and youth in a multi-county area.
Distinguishing Features of the Class
Employees in this class are responsible for a variety of workforce development programs and activities including recruitment, intake, assessment, eligibility determination, case management, enrollment, counseling, employment placement, and follow-up of program participants that are associated with the workforce development program,  assisting participant in the use of Workforce Investment Act funds for college programs, explaining the scope of program delivery, and possibly making referrals to other county service agencies. Employees are involved in intensive case management, Welfare to Work programs, dislocated worker programs, youth employment, and other programs under the Workforce Investment Act. Employees ensure continuity and complete services are provided to the clients by being aware of the needs of the program participants. Work requires the employee to utilize tact and firmness in dealing with difficulties generated by the participant or employer. Work is performed in an administrative environment. Work is performed under the general supervision of the Workforce Development Director and the position is supervised by the Program Coordinator.
Duties and Responsibilities
Essential Duties and Tasks:
Meets one on one with job seekers at a JobLink Center to assist with locating potential employment and related information; assists with completing job orders, reviews profile sheets, refers to other agencies as appropriate, assists with resume and cover letter preparation and faxing resumes to potential employers.
Performs assessments of clients including administering and interpreting various career and aptitude inventories, interviews, and other research to identify appropriate strategies.
Identifies potential employers and develops work site agreements, contracts or related documents; conducts follow-up and evaluation of participant placements to provide counseling and problem-solving for clients and employers; assists clients with transportation and other basic needs.
Assists clients with development of training needs and career plans; assists with identification of courses, class scheduling, job placement, etc.
Works with out of school youth on work experiences, GED completion, counseling and other agency referrals.
Coordinates various agencies in insuring coverage, operating facilities, scheduling, procurement of supplies, information technology, and work group agreements in JobLink Centers; develops and monitors systems of information and data collection related to outcome measures; analyzes data and prepares reports as needed; coordinates program goals with Workforce Development Board.
Participates in marketing and public education of programs for clients and employers; works with Business Services Rep to assess employment needs and opportunities.
Additional Job Duties:
Performs related duties as required and assigned by Program Supervisor
Recruitment and Selection Guidelines
Knowledge, Skills, and Abilities:
Considerable knowledge of the Workforce Investment Act including all applicable policies and procedures.
Knowledge of case management, career counseling, and employment training and placement practices and procedures.
Knowledge of the physical, economic, and social characteristics of the service delivery area.
Knowledge of available services within the service delivery area.
Knowledge of the application of information technology and ability to use it in daily programming.
Working knowledge of the application of psychometrics and inventories to career development planning.
Ability to establish and maintain effective communications with participants, program staff, employers, training professionals, businesses, contractors, and the general public.
Ability to work with clients collaboratively and to apply creativity and effective problem-solving, facilitation and mediation skills to address barriers to program success.
Ability to proactively market programs to the public and recruit individuals to participate in the programs.
Ability to prepare and maintain a variety of records and reports.
Must be computer literate-Microsoft Office and Web based programs
Physical Requirements:
Must be able to physically perform the basic life operational functions of fingering, talking, hearing.
Must be able to perform sedentary work and exert up to 10 pounds of force occasionally.
Must possess the visual acuity to perform extensive reading, administrative, and computer work.
Desirable Education and Experience:
Graduation from an accredited college or university with a degree in human services, human resource management, psychology, business, or social work and some related experience; or an equivalent combination of education and experience.
Special Requirement:
Possession of a valid North Carolina driver's license.

To apply:
Fill out application from Website
Resume
Cover letter-no templates please
Name and telephone # for 3 professional references
Mail to P. Bo
             Albemarle Commission
             PO Box 646
             Hertford, NC 27944